Testimonials. From food sales order processing to food traceability we have a lot of very satisfied customers who would be happy to recommend us to you – in fact we are so confident about our food systems we invite you to contact any of them without us introducing you, to see what they have to say about us.
We are proud of our excellent record in customer service and providing systems that our customers can trust. We welcome all client feedback as it helps us to identify what we are doing right as well as any areas for potential improvement.
Our continuing aim is to ensure that our valued customers benefit from systems that allow them time to focus on what they do best. We specialise in helping businesses to improve their operations and offer a level of service which is second to none. Why not give us a call today and find out how you could benefit from our expertise?
“I am writing an endorsement for the Niche Software.
We have been working with it for several years now. The software is easy to use and reliable.
To display how easy it is to use, we have Mennonite staff and they have managed to use it after not seeing technology such as this. From when our product enters our system to leaving the building, we know that it is being tracked and the order procurement is done accurately.
Because of the Niche Software, it has helped us grow larger due to the added efficiencies and information management it gives us.
It will be key to the future growth of this company. We can honestly say that we could not operate without it.”
Kevin Stemmler, Co-owner Stemmler Meats
“We have run the Niche Goods In for a number of years and we have found both the system application and the technical support first class!”
Simon Gate, Pioneer Foodservice
“We have had our Niche system installed for over 14 years now and can honestly say it is the best thing we have ever paid for.
We would not be without it, it saves us so much time and money and we do not make errors with our customer orders. It is simply fantastic.”
Martin Gathergood, Owner, Crown Butchers
“The bespoke system that Niche installed helped us through a tough yet very important stage in our company development.
They created a more efficient system that suited our needs, from which we’ve already seen the benefits in terms of efficiency, savings and scope for growth.
We’re now in a position to further increase our client base and this wouldn’t have been possible without the system.
Due to their hard work and dedication, we now look forward to a more successful future.”
Matthew Stevens, Matthew Stevens and Sons
“When we decided to install a software system to replace our paper-based one. We chose Niche Food Systems, because their system offered the best solution for our needs.
By installing the system, we have seen several major benefits; packing has become quicker and more efficient.
We have a large reduction in errors; invoicing is faster and more accurate; vans are loaded correctly with no boxes missed.
This has resulted in a significant reduction in labour charges.”
Johnny Godden, Flying Fish Seafoods
“We have been using Nucleus in our business since 2003 and over the course of that time, we have worked in partnership with Niche to bespoke the system for our specific needs.
Our Nucleus system is now one of our most critical systems used for Sales Order Processing, Harvest Planning, Pack to Order, Logistics management, and invoicing.
The “Just in time” FMCG nature of our business means we cannot afford issues with our system to ensure our Salmon reaches markets around the world on-time,
Pleasingly, Nucleus is a very stable system and any issues we’ve had have been resolved quickly and painlessly by Niche Technical staff. We are continuing to work pro-actively with Niche to further develop and enhance our system.”
David Anderson, IT Manager, Scottish Sea Farms Limited
“The system provided to us by Niche Computer Systems Ltd perfectly supports our needs from goods in right through to dispatch.
We also find the technical support and overall customer service from the Niche team to be truly first class.
It has really helped our business controls and growth. The team at Niche are a pleasure to work with and we highly recommend them.”
Nigel Yeo, Director, Philip Dennis Foodservice Ltd
“We have been using Niche and Bizerba products for over a decade now. We are very proud of the long standing relationship that we have with them. As our company has developed over the years, they have been there to support us along the way to provide the most suitable products to meet our needs and enhance our business.
“The systems they provide are essential to our day to day running at R&J, from stock intake, order processing and recipe development through to customer invoices, allowing us to track every product with full traceability.
“The software provided is second to none and importantly user friendly. The customer service, from installation through to long term maintenance. Means that it is one less concern in a busy factory environment having a provider you can rely upon. The team at Niche are on standby should any problems arise and any issues are soon ironed out as they can appreciate the demands of our business.
“We would definitely recommend the Nucleus package and could not function as efficiently without it. Due to the great service and products provided. We have no doubt that together this alliance will continue to progress and be a success. ”
Ryan Atkinson, General Manager, R&J Yorkshires Finest
“We have been delighted the Niche food system’s many capabilities and ease of use.
Since installed, the system has been a huge time saver for our company especially in invoicing orders. The software developers at Niche were extremely helpful. During the installation and were able to customize many parts of the system to better fit Pearl Valley’s needs. Niche’s ‘can-do” attitude.
Exceptional employee training made the installation go quite smoothly. Their remote support post-install has also been outstanding.”
Kurt Ellis – Pearl valley cheese
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